Privacy Policy

Creative and Numbers (“we”, “us”, “our”) is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, store, and protect your personal data when you visit our website or use our services.

We comply with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

1. Who We Are

Creative and Numbers is a UK-based accounting and financial services provider.

Data Controller: Creative and Numbers
Contact Email: creative@creativeandnumbers.co.uk
Website: https://www.creativeandnumbers.co.uk/

2. Information We Collect

We may collect and process the following types of personal data:

Identity data (such as your name)
Contact data (such as email address, telephone number, and postal address)
Business information (if applicable)
Financial or accounting-related information you provide to us
Technical data (such as IP address, browser type, and cookies)
Communication data (such as messages sent via contact forms or email)

3. How We Use Your Information

We use your personal data for the following purposes:

To respond to enquiries and provide our services
To manage client relationships and contracts
To deliver accounting and financial services
To comply with legal and regulatory obligations
To improve our website and services
Where appropriate, to send relevant updates or marketing communications (you may opt out at any time)

4. Lawful Basis for Processing

We process your personal data under the following lawful bases:

Performance of a contract
Legal obligation
Legitimate interests
Consent (where applicable, for example marketing communications)

5. Cookies and Tracking Technologies

Our website may use cookies to:

Improve website functionality
Analyse website traffic and usage
Enhance user experience

You can manage or disable cookies through your browser settings.

6. Sharing Your Information

We do not sell your personal data. However, we may share your information with:

Professional advisors (e.g. accountants, legal advisors)
IT and system service providers
HM Revenue & Customs (HMRC) or other regulatory bodies, where required by law

All third parties are required to respect the security of your data and process it in accordance with UK GDPR.

7. Data Retention

We will only retain your personal data for as long as necessary to:

Provide our services
Comply with legal, tax, and accounting requirements
Resolve disputes and enforce agreements

8. Data Security

We take appropriate technical and organisational measures to protect your personal data against unauthorised access, loss, misuse, or disclosure.

9. Your Rights

Under UK GDPR, you have the right to:

Access your personal data
Request correction of inaccurate data
Request deletion of your data (where applicable)
Object to or restrict processing
Withdraw consent at any time (where processing is based on consent)
Lodge a complaint with the Information Commissioner’s Office (ICO)

Website: https://ico.org.uk/

10. Third-Party Links

Our website may contain links to external websites. We are not responsible for the privacy practices of those websites.

11. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date.

12. Contact Us

If you have any questions about this Privacy Policy or how we handle your data, please contact us at:

Email: creative@creativeandnumbers.co.uk
Website: https://www.creativeandnumbers.co.uk/